Guangdong Yadu Machinery Co.,Ltd

Service

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Company Services

YDM has been committed to become a benchmark enterprise for packaging gluing machinery, introducing advanced manufacturing and monitoring facilities, enhancing product quality, and providing only the best quality production equipment to our customers. We will continue to enhance our service capabilities to create efficient solutions for you.

After-sales

Better after-sales service equals longer equipment life, and in addition to a longer warranty, we have prepared other services to ensure that your equipment is up and running. In order to meet the production needs of our customers, providing the machine is only the first part of the service, we can provide you with including and not limited to the following.

One-year warranty for all models
One-on-one technical guidance
Detailed video tutorials
Web-based and on-site troubleshooting services

Technical Support

We have a dedicated sales and engineering team behind our machines. Solving your equipment problems in a timely manner is always our service objective. With YDM, technical questions about your equipment will be answered professionally. We offer a wide range of technical support to ensure that you can run an efficient production program.

Assist installation and commissioning
Remote technical guidance
Machine optimization support
Door-to-door assistance

Accessory Offerings

YDM is equipped with a standardized spare parts inventory system, so that both wearing parts and customized requirements can be prepared as quickly as possible. The shortest delivery time and the best quality of spare parts are important reasons for you to choose us, to ensure the supply of critical parts to better support your production plan

Provide wearing parts
Fast delivery
Meet the customized needs of special parts
Extraordinary measures in the face of urgent customer needs

Multi-directional services

In order to meet the various needs of our customers, we have prepared more comprehensive service options, not only to ensure that everything is responded to, but also to help you in the fastest and most convenient way. YDM will prepare professional online customer service and experienced local field technicians to respond to your questions

24/7 customer service response

Video remote guidance
Special foreign offices

As the innovative pioneer of the industry, YDM represents the remarkable innovation ability, skill competitiveness and one-class service, and it is growing up being an international cooperative partner serving the efficient folding and gluing machines.

QUICK LINKS

Tel: +86 13711881971

E-mail: yadu@yadu-china.com

Wechat：z13711881971

Add: Tonghu Town, Zhongkai High-tech Zone, Huizhou, Guangdong, China